We know how busy you and your team is, so we've created a comprehensive, ready-to-use Benefits satisfaction survey—complete with 10 expertly crafted questions and easy to follow deployment tips to gather meaningful insights with minimal effort on your part.
Don't have bandwidth to run the survey yourself? No problem! Your dedicated Customer Success Manager can deploy the survey on your behalf and provide a complete analysis of the results. Simply reach out to your CSM directly to take advantage of this complimentary service.
Tips to deliver a seamless employee survey
Step 1: Find the right survey tool based on your needs and availability. Here’s some free options:
- Google Forms: Free, simple interface with basic analytics
- Microsoft Forms: Free with Microsoft 365 subscriptions
- Typeform: Free basic plan with visually appealing design
- SurveyMonkey: Free option with more advanced analytics
Step 2: Choose when you’ll send the survey
- Best timing: Mid-week (Tuesday-Thursday) mornings between 9-11am
- Duration: Keep the survey open for 7-10 business days
- Reminders: Send 2 reminders to employees about the survey, spaced out at the beginning and towards the end of the survey window
Step 3: Communicate to employees about the survey
- Pre-announce: Give employees a heads-up before sending
- Purpose: Clearly explain why you're collecting feedback and how it will be used
- Anonymity: Explicitly guarantee response anonymity to encourage honesty
Optional step: Boost response rates
- Raffle prize: Offer incentives for participation like gift cards or company swag
- Progress indicator: Include a completion bar so employees can track progress
- Recognize participation: Share the overall response rate and thank participants
Step 5: Analyze your survey and follow-up
- Assess: Using your preferred survey tool’s analytics, develop key insights and learnings
- Share results: Communicate findings and planned actions based on feedback
- Close the loop: Follow up to show how feedback influenced decisions
The survey
Customize this survey template for your organization, and share it with your team using the methods outlined above.
Now that we’re well into 2025, we’d like to hear from you about your experience with your [Company] benefits! Looking at how employees actually use and gain from our benefits helps us make and explain changes more effectively.
As a reminder, our employee benefits offering includes [INSERT LIST OF BENEFITS].
This survey is completely anonymous. It will take <5 minutes to complete, and should be completed by [DATE].
This is an important time to make your experience heard. Thank you for helping us build the best benefits plan for your needs!
- How satisfied are you with the overall benefits package offered by the company?
(1 = Very Dissatisfied, 5 = Very Satisfied)
- Which of the following benefits do you currently use?
(Check all that apply)
- How clear and easy to understand is the information provided about your benefits?
(1 = Very Unclear, 5 = Very Clear)
- How well do your benefits meet your personal or family needs?
(1 = Not Well at All, 5 = Very Well)
- Have you ever had trouble accessing or using any of your benefits? If yes, please explain.
(Yes/No, with space for explanation)
- How would you rate the company's communication regarding changes to benefits (e.g., enrollment periods, new benefits, etc.)?
(1 = Poor, 5 = Excellent)
- What is the most important benefit to you and why?
(Open-ended)
- Are there any benefits you would like to see the company add or improve?
(Open-ended)
- How satisfied are you with the work-life balance enabled by the benefits package?
(1 = Very Dissatisfied, 5 = Very Satisfied)
- Do you feel that the company’s benefits package reflects its commitment to employee well-being?
(1 = Not at All, 5 = Absolutely)
