SHRM - using navigation platforms to boost health care decisions

The effectiveness of these tools relies on communications and personalization

Workers with employer-sponsored health care often struggle to understand the benefits available to them. They seek support both for choosing appropriate plans and for navigating the health care system with their coverage.

Ill-informed health care decisions drive up the cost of care and are detrimental to employees' health and well-being. Online navigation platforms aim to help employees make better choices.

Read the full article on SHRM.