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Educate
The right solution should offer comprehensive, personalized benefits education. This can give employees confidence to enroll in the right plans.
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7 Must-Haves of a Best-in-Class Benefits Decision Support Tool
Evaluating benefits decision support technology? Here's a checklist of everything the right benefits decision support tool should do. Click on the tiles to explore.
Educate
Communicate
Integrate
Feel Familiar
Personalize
Be Secure
Deliver ROI
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Educate
Studies show that 63% of employees are not confident when selecting benefits.
The right solution should offer comprehensive, personalized benefits education.
Your platform should not only educate employees on what plans are available to them, but also why they should consider enrolling in certain plans.
Communicate
The right solution should be able to communicate with all employees, regardless of device type, language, or visual impairment.
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Communicate
The tool should meet accessibility standards and be WCAG AA 2.1 compliant for any visually impaired employees.
The right solution should offer language variants, like English and Spanish.
You should be able to access the platform on desktop, tablet, and mobile devices, for any employees who are not based in an office or at a desk.
Integrate
A best-in-class solution will enrich, not replace, your existing tech stack. It should integrate with your enrollment and benefits tools.
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Integrate
The tool enriches, doesn't replace, your existing approach to benefits.
It can integrate with your enrollment platform, and any BenAdmin or HCM tool that you’re using.
The implementation of the tool should be a simple, streamlined process with minimal overhead.
Feel Familiar
It's important that the solution feels familiar to users and mirrors technology that they’ve used in the past so that users are comfortable.
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Feel Familiar
The platform you bring in should have a simple, intuitive interface that's easy for employees to follow.
The tool should mirror simple technology that employees have used in the past, like TurboTax, for example.
For employees, the tool needs to feel like it's making the benefits selection experience easier, not more complex.
Personalize
The right solution should offer hyper-personalized benefits recommendations, tailored to an employee's unique needs and goals.
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Personalize
The tool should personalize benefits recommendations based on an employee's unique mental, physical, and financial needs.
The solution goes beyond basic demographics and takes into account what's "below the surface" of each employee.
Best-in-class technology uses AI to cross-reference claims data with employee's information to curate unique tailored benefits suggestions.
Be Secure
A best-in-class solution should uphold the highest standards in data privacy and security.
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Be Secure
The solution should put the security of your employee's data and information at the forefront.
Your solution should uphold the highest standards in data privacy and security by following compliance measures.
The tool should comply with HIPAA, SOC2, ADA, CCPA, Independent Data Security Audits, and more.
Deliver ROI
The right benefits decision support tool should be delivering clear ROI for the organization, HR team, and employees.
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Deliver ROI
A benefits decision support tool should be delivering clear ROI for all parties, from the organization, to the HR team, to employees. Such as:
HR time savings
Payroll tax savings
Increase benefits participation
Plan optimization
Employee healthcare cost-savings
and more.
Ready to Learn More?
7 Must-Haves of a Best-in-Class
Benefits Decision Support Tool
A benefit decision support platform helps employers provide their employees with more customized, strategic, and cost-effective benefits. But how do you choose the right one for your employees? Learn more about the 7 must-have features that the best decision support platforms should have.-haves that you can look for in a decision support tool when evaluating your different options.
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INteractive CHECKLIST