2022 Benefits Trends:
Higher Education
We’ve surveyed 100+ HR leaders and 600+ employees across America to better understand today’s HR challenges and how a fresh approach to employee benefits can help organizations overcome new and existing obstacles.
Overcoming New & Existing Obstacles
Survey Says: Employees Are Less than Thrilled with Benefits
If you’re familiar with TurboTax’s simple, user friendly questionnaire that can turn even the most novice consumer into a tax-filing-expert, you can think of Nayya the same way, but for benefits enrollment.
Nayya’s step-by-step questionnaire starts by gathering info on employee’s health and financial background. Then, in less than 10 minutes, presents them with personalized benefit plan recommendations that best align with their mental, physical, and financial needs and goals.
HR in higher education has never been more challenging. How’s that for an understatement? Teams are often geographically distributed and career diverse, employees are feeling “burnt out and under-appreciated”, and retention challenges have resulted in an evergreen hiring culture.
With these challenges in mind, compounded with traditional open enrollment challenges, such as providing benefits education, building content, answering employee questions, and more, we've learned that the benefits experience (BX) has become all the more complex.
When you combine these conditions, it’s a recipe for heightened pain in communications, education, enablement, participation, and satisfaction in the benefits experience spectrum. Our recent research dives into how both HR teams and employees feel about benefits.
Are “unconfident” when selecting their benefits during enrollment.
The Majority of HR Leaders Believe Benefits Have an “Extreme Impact” on Retention.
Extreme Impact: 65%
Little Impact: 13%
Moderate Impact: 22%
Said benefits matter when considering whether to switch jobs.
Feel that their benefits have fallen short of their expectations.
63%
90%
68%
Like TurboTax, but for Benefits
Ready to Discover a Better Benefits Experience?
We Don't Need to Tell You, Benefits Education is Time Consuming
225+
200+
hours are being spent by HR answering benefits questions during open enrollment
hours are being spent by HR developing benefits education during open enrollment
The Wrong Benefits Decisions Can be Costly
65%
of employees have experienced an unexpected medical emergency
63%
of those employees faced significant medical expenses and debt.
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Nayya eases HR burden while empowering employees with confidence and education during enrollment to improve the benefits selection process. Connect with a member from our team today and learn how Nayya gives your employees a simplified, hyper-personalized benefits experience that makes a difference.
HR's Top 5 Benefits-Related Challenges:
HR's Top 5 Open Enrollment Challenges:
1
2
3
4
5
1
2
3
4
5
Driving employee engagement & communication
Voluntary benefits awareness & utilization
In/out of network care steerage
Managing changes due to qualifying life event
Improving benefits participation
Reminding employees to submit elections
Ensuring employee participation
Training & education
Driving employee engagement
Responding to employee questions 1-to-1
But For Employees, Benefits Education is Still Missing the Mark
75%
61%
The majority of employees reported "written materials" as the main form of benefits education they get from HR.
Of employees said they were unlikely to select voluntary benefits plans without a decision support tool.
And For HR Teams, Benefits Are No Walk in the Park