Benefits Trends:
Healthcare & Hospitals
We’ve surveyed 100+ HR leaders and 600+ employees across America to better understand today’s HR challenges and how a fresh approach to employee benefits can help organizations overcome new and existing obstacles.
Overcoming New & Existing Obstacles
Survey Says: Employees Are Less than Thrilled with Benefits
Nayya’s step-by-step questionnaire starts by gathering info on employee’s health and financial background. Then, in less than 10 minutes, presents them with personalized benefit plan recommendations that best align with their mental, physical, and financial needs and goals.
HR in healthcare has never been more challenging. How’s that for an understatement? Teams are often geographically distributed and career diverse, employees are feeling “burnt out and under-appreciated”, and retention challenges have resulted in an evergreen hiring culture.
With these challenges in mind, compounded with traditional open enrollment challenges, such as providing benefits education, building content, answering employee questions, and more, we've learned that the benefits experience (BX) has become all the more complex.
When you combine these conditions, it’s a recipe for heightened pain in communications, education, enablement, participation, and satisfaction in the benefits experience spectrum. Our recent research dives into how both HR teams and employees feel about benefits.
Are “unconfident” when selecting their benefits during enrollment.
The Majority of HR Leaders Believe Benefits Have an “Extreme Impact” on Retention.
Extreme Impact: 65%
Little Impact: 13%
Moderate Impact: 22%
Said benefits matter when considering whether to switch jobs.
Feel that their benefits have fallen short of their expectations.
63%
90%
68%
Benefits Decision Support for Healthcare
Case Study: Healthcare
Pegasus Senior Living, an assisted living organization that manages 30+ communities across the United States, were able to transform the benefits experience with Nayya. The team reduced admin burden during enrollment and increased employee engagement and satisfaction:
• 41%
• 31%
• 22%
Increase in Critical Illness Enrollment.
Enrollment rate for Accident Insurance.
Shift in enrollment to a newly introduced HDHP.
Ready to Discover a Better Benefits Experience?
We Don't Need to Tell You That Benefits Are Time Consuming
225+
200+
hours are being spent by HR answering benefits questions during open enrollment
hours are being spent by HR developing benefits education during open enrollment
"Nayya enabled us to significantly improve our benefits communication and employee support at the individual level. They were the connective tissue we needed to educate employees about their benefits at a large scale – all through their AI and platform – significantly reducing the workload of our HR team."
Katheryn Pigott
VP People & Culture
The Wrong Benefits Decisions Can be Costly
65%
of employees have experienced an unexpected medical emergency
63%
of those employees faced significant medical expenses and debt.
Get Demo
Nayya eases HR burden while empowering employees with confidence and education during enrollment to improve the benefits selection process. Connect with a member from our team today and learn how Nayya gives your employees a simplified, hyper-personalized benefits experience that makes a difference.